Alert: Get updates, cancelations, and resources related to the Coronavirus (COVID-19) here

Novel Coronavirus (COVID-19)

On March 25, 2020 Mayor Stromberg gave a message encouraging Ashland to "Stay Home, Save Lives". Listen to the message here.

On March 23, 2020 Governor Kate Brown issued Executive Order 20-12 today, directing everyone in Oregon to “Stay Home, Save Lives” effective immediately. You will see new closures of public spaces and businesses.  

On March 17, 2020 the Ashland City Council ratified a Declaration of State of Emergency in response to the COVID-19 pandemic.

While the City of Ashland does not oversee public health, we are working with our national, state, and regional partners to protect the public when there are public health concerns in our area. This webpage will help relay information from our partners and address the concern over the Coronavirus (COVID-19) for our community.

Click here for regular briefings on the current COVID-19 situation from City of Ashland Emergency Management Organization.

 For more information on the State mandates and current cases in Oregon,
visit the Oregon Health Authority and the Governor's Coronavirus/COVID-19 Information and Resources webpage.

Frequently Asked Questions

If you have trouble breathing or feel very ill, consider calling your healthcare provider who will decide whether you need to be tested. This testing can also be for other illnesses, like the flu, based on your possible exposure history and any other symptoms you might have. Many recover at home without seeing a healthcare provider.
If you don’t have a doctor, consider establishing care with a primary care provider through a local clinic or community health center. Call 211 for a list of clinics near you.

Source: Oregon Health Authority Frequently Asked Questions

With the shortage of coronavirus testing nationwide, it may be difficult to know whether your loved one has coronavirus or another illness. So it’s critical to play it safe and not infect yourself and, in turn, others. The CDC suggests:
  • Giving the sick person their own room to stay in, if possible. Keep the door closed. 
  • Having only one person serve as the caretaker. 
  • Asking the sick person to wear a face mask, if they are able to. If the mask causes breathing difficulties, then the caretaker should wear a mask instead.
  • Officials say those who are healthy should not wear masks in public – in fact, that can cause more harm than good.
“Face masks may be in short supply and they should be saved for caregivers,” the CDC says.

Source: CNN “You asked, we’re answering: Your top coronavirus questions” article
The City is updating our efforts daily to help prevent the spread and ease concern for the public. For the most updated information go to City Government Updates.  
Some items that have been implemented include:
Canceling all non-essential meetings and arranging for electronic meetings for those that are essential. View the City Calendar for updates on each meeting.
Placing 24 portable restrooms and 18 hand washing stations around Ashland to allow for the public to practice safe hygiene 24 hours a day. View the map with the locations of each here:
Suspending late fees on past due balances and disconnects for late or non-payment for utility accounts through April 30. Bill payment plans will be extended beyond the three-month policy timeframe. 
Extending the due date of lodging (TOT) and food and beverage taxes until June 1. 
Activating the Emergency Operations Center and declaring a state of emergency in response to the COVID-19 pandemic to allow for the City Administrator more authority and flexibility in managing the City’s resources to protect public health and safety during this time. 
Continuing to collaborate with regional, state, and national partners to stay up-to-date on the latest developments.
There is little evidence that masks limit exposure or decrease risk of illness when used in the public setting. They might lead to a false sense of security and make people less likely to take other, more effective measures to decrease risk of infection. Masks do appear to be useful when they are worn by people who are ill to limit the spread of virus when the ill person coughs or sneezes.

Source: Oregon Health Authority Frequently Asked Questions

There are recipes and instructions available on the CDC website for disinfectant and on the Nebraska Medical Center for hand sanitizer. Soap and water, used properly, are extremely effective and remain the best tool we have to control COVID-19.

Source: CNN “You asked, we’re answering: Your top coronavirus questions” article

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

Source: CDC Frequently Asked Questions
Quarantine means you stay away from other people for a time when you may become sick with an infection, even if you have no symptoms. State and local public health staff recommend self-quarantine for many people who return from areas were COVID-19 is widespread in communities and for people who have been in close, prolonged contact with someone ill with COVID-19. Public health works with these people to make a plan that keeps them, their families and the public safe.

This plan includes doing the following for the 14 days after the most recent exposure:
• Checking one’s temperature twice a day.
• Avoiding places where many people gather, including stores, workplaces, and schools.
• Staying off transportation like planes, trains, and buses.
• Calling one’s healthcare provider promptly if fever, cough, or trouble breathing develop. 

Source: Oregon Health Authority Frequently Asked Questions
Those with the most risk of developing COVID-19 includings individuals with fever and cough or shortness of breath who:
  • Traveled in the 14 days prior to symptom onset to an area where COVID-19 is widely circulating in the community and are sick enough to be hospitalized, or
  • Appear to have a viral pneumonia, are sick enough to be hospitalized, and have no alternate diagnosis, even if the person has no known risk factors for COVID-19 infection.
People with COVID-19 infection are most likely to spread it to very close contacts, for example, others in the same household.

Anytime people interact there is a risk to catch an illness, such as the flu, norovirus or COVID-19. The best ways to protect yourself and others include:
  • Get up-to-date on your vaccines, this includes for the flu.
  • Stay away from others if you feel ill.
  • Cover coughs and sneezes.
  • Wash hands regularly.
  • Eat well, get plenty of rest, do regular physical activity and take good care of health conditions.
Source: Oregon Health Authority Frequently Asked Questions
Business information and resources is changing rapidly. The Ashland Chamber has created a resource page at and updates it as information becomes available. Access to resources and support is available to all businesses in the community, not just Chamber members. Visit their website frequently or contact Dana Preston ( to get on their email database for daily updates.
SBA Disaster Recovery loans will be available upon declaration of disaster by Governor Kate Brown, go here for more information:
As updates from the Oregon Health Authority are occurring daily, check their website ( for the most up-to-date information. You can also view a map view of the cases by going to and selecting the OEM’s Coronavirus dashboard tab. 
There are simple steps you can take to protect yourself and your family from COVID-19 as well as influenza and other illnesses:
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with sick people or animals.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw it away. If you don’t have a tissue, cough into your elbow.
  • Clean and disinfect objects and surfaces that you frequently touch.
  • Avoid non-essential travel to regions listed in CDC travel advisories​.
Source: Oregon Health Authority Frequently Asked Questions

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