COVID-19 Senior Resources

Alert 3/1/2022: This page is no longer being maintained. Information may be out of date.

  • COVID-19 vaccine:
  • What to do if you test positive for COVID-19
  • FEMA COVID-19 Funeral Assistance: Financial assistance for COVID-19-related funeral expenses incurred on or after 1/20/20. For guidance, eligibility requirements and services funded, go to or call 1-844-684-6333.
  • Emotional Support & Suicide Prevention Resources:
  • Ashland Senior Phone Buddy: Are you an Ashland or Talent senior who would enjoy social phone calls from a community member who shares your interests? The free Ashland Senior Phone Buddy program can match you to a local volunteer caller. To enroll, contact Ashland Senior Services Division at 541-488-5342.
  • Community Resources: Up-to-date information on available local services (food, transportation, in-home assistance, social services, legal, financial, etc)
  • Help for Latinx Community for COVID-19 or Almeda Fire Recovery (Ayuda disponible en Español)
    • Unete, 607 W Main St, Medford, 541-840-9669, providing financial assistance and navigation help
    • Northwest Seasonal Workers, 203 N. Oakdale, Medford, 541-773-6811, providing financial assistance and navigation help
  • Be SavvyCommunity Volunteer Network has just introduced Be Savvy, a website that provides Southern Oregon older adults with timely information during our COVID-19 world and beyond, including how to use and integrate technology for learning and entertainment, along with pertinent COVID-19 updates, articles of interest, fraud alerts and ways to be involved, connected and healthy. You’ll want to bookmark, as it will be updated frequently. (12/2/2020)
  • COVID-19 Info & News:
    • CDC COVID-19 Guidance for Older Adults - Read more
    • City of Ashland COVID-19 info & news - Read more
    • City of Ashland COVID-19 response (utility & tax adjustments, business assistance, etc) - Read more
    • Jackson County COVID-19 info & news - Read more
    • Oregon Health Authority COVID-19 info & news - Read more
  • Masks & What You Need to Know! - Read more
  • Shopping:
  • Laundry Services: 
  • Restaurants, Farmers' Markets, other food sources:
  • Tips for staying safe with home repairs - Read more
  • Transportation:
    • Oregon DMV online services - Read more & access services
      • Tips for getting DMV services (10/8/20) - Read more
      • A law enforcement grace period on expired licenses, permits and vehicle registration has been extended to April 30, 2021. If your license, permit and/or vehicle registration expires in this period, you have three months after the expiration date to renew without being cited - Read more
    • AARP Smart Driver course (online only due to pandemic) - refresh your (defensive) driving skills and save on auto insurance - sessions in Oct-Dec 2021 - more info and link to register 
    • AARP Smart Driver Virtual Workshops (free!) - more info and links to register
      • Smart DriverTEK: highlights the importance of and how to use new vehicle safety technologies
      • Using App-Based Ridesharing Services: teaches how to use apps like Uber and Lyft to get a ride safely
      • CarFit: reviews how to get a proper fit in your vehicle
      • We Need to Talk: offers guidance on how to have a conversation with a loved one about limiting or stopping driving  
    • Oregon Friendly Driver Course (free, online) - more info and enrollment link 
      • Help be part of a more equitable and safe transportation system! This free course helps drivers better understand the rights & responsibilities of people using our streets. You will learn information on exisiting laws and the built environment.
    • Call-A-Ride service has resumed (8/25/20)
      • Existing clients or those wanting to sign up for this ride service, call 541-857-7783
    • Ashland Connector service reduced, only operating Monday-Friday 9am-6pm (541-842-2055)
    • Valley Lift services reduced, only operating Monday-Friday 6am-9pm & only for essential trips (541-842-2050)
    • RVTD new service starting April 5, 2021 - UMO pass (stored value & fare capping) - read more
    • Other services still operating:
      • RVTD Translink (Medicaid medical transportation): 541-842-2060
      • Ready Ride (Medicaid medical transportation): 541-479-7920
      • Mobile Care (medical transportation): 541-664-2114
      • AAA Eco Cab: 541-621-2100
      • Crater Lake Taxi: 541-488-1998
      • Five Star Taxi: 541-245-5555
      • Village Taxi: 541-951-0181
      • Lyft: download app for smartphone
      • Uber: download app for smartphone
  • Support if your income has changed due to COVID-19:
    • Assistance to retroactively claim unemployment benefits if you lost your job or had your hours cut due to COVID-19 (as of 8/26/21) - more info, en español
    • ACCESS Energy Assistance Program is offering additional energy assistance (as of 4/26/21) - more info
    • AARP Foundation Property Tax Aide helps homeowners find tax credits for which they might be eligible, as a way to offset the high cost of housing (you do not have to be an AARP member to use this free service) - learn more
    • Double Up Food Bucks Oregon (if on SNAP, get up to $10 extra/day for purchasing fruits & veggies at participating farmers markets) - more info (as of 12/4/20 DHS extends end date of program indefinitely as long as farmers' markets willing to continue)
    • City of Ashland Utility Assistance (electric)
      • Info and application for Senior/Disabled Utility Discount and Ashland Low Income Energy Assistance Program (energy assistance during cold winter months) are available here.
      • City of Ashland COVID-19 Utility Account Payment Deferral Program - instructions and application form
    • Oregon Health Plan (OHP) - Read More & Apply
    • Supplemental Nutrition Assistance Program (SNAP) - Read More & Apply
    • Rental rights & assistance:
    • See below for "Internet Access"
  • Internet Access
    • Emergency Broadband Benefit Program - temporary discount on monthly broadband bills for qualifying low-income households - click for more info
    • Ashland Fiber Network - $25/month internet service for low-income Ashland residents. If you are already receiving the senior or disabled utility discount from the City of Ashland, you qualify automatically; just call AFN (541-552-2222) to sign up for the discounted senior internet service. Otherwise, call the Senior Services Division office at 541-488-5342 to learn how to apply.
    • Check with your internet provider to see if they offer a senior discount 
  • Medicare & Social Security
    • SHIBA (Senior Health Insurance Benefits Assistance)
      • SHIBA website
      • call to schedule a phone appointment for one-on-one counseling about your health insurance and Medicare options: 541-488-5342
    • Assistance for Medicare costs (Parts B & D) - click for more info
    • Medford Social Security Office still available to help by phone: 1-866-931-7943 (M-F 9am-4pm) - click for more info
  • Resources for Veterans:
    • ​​Veteran Resource Navigator (online tool to find federal, state and local resources for economic, health, education, housing & food, and other needs) - website or call 800-692-9666
  • Online classes & other social or learning resources (most are free!):
  • Free online video conferencing programs/apps:

For information on our Senior Services Division please visit, call 541.488.5342 or email

For information on Ashland Parks and Recreation, please visit, call 541.488.5340 or email

For information on the City of Ashland, please visit

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