Jackson County entered the Moderate Risk category COVID-19 on June 18. Visit the Governor's website for information on what is allowed during this time. Get general updates, vaccine information, and resources related to the Coronavirus (COVID-19) pandemic here.

COVID-19 Senior Resources

Senior resources for COVID-19 are below.
To find resources for Almeda Fire, go to RogueValleyRebuilds.org.

  • COVID-19 vaccine:
    • Current Jackson County Vaccine Informationhttps://jacksoncountyor.org/hhs/COVID-19/COVID-19-News/covid-19-vaccine. This is the best source for updated information on all vaccine sites available.
    • How to replace a lost vaccine card:
      • Contact the clinic where you got your vaccine
      • Ask your health care provider for a record
      • Follow the instructions on ALERT IIS page (Oregon Immunization Information System)
      • Call 211 for help in languages other than English
    • Community COVID-19 Vaccination Clinic: In Medford, sponsored by Asante, Providence, and Jackson County. To schedule, call 541-789-2813 and choose option 2. (Option 3 for Spanish). Asante and Providence patients may schedule online via their MyChart account. 
    • Jackson County Public Health Walk-thru Clinic at the Expo (click for flyer in English or Español): This ongoing clinic is separate from Community COVID-19 Vaccination Clinic (above) offering the Moderna vaccine to all eligible groups. By appointment offering  Mon-Fri, 9:00am-4:00pm.  Schedule at jcorcovid19.org/VaccineAppointments and select the Walk-Through option, or call 541-774-8209.
      • As of 4/19/21: Walk-ins without appointment are offered for those age 18+ when space is available. Check the Jackson County Health & Human Services Facebook page for daily posts regarding availability and directions: facebook.com/jacksoncountyhealthandhumanservices
    • Jackson County Vaccination Equity Center Drive-thru Clinic at the Expo: FEMA is hosting a new clinic starting April 21 to increase access for underserved communities.  Offering the Pfizer vaccine by appointment 7 days a week: Wed & Thur 7:00am-2:00pm, Fri-Tues 12:00pm-7:00pm. Spanish-speaking staff are available. Schedule at jcorcovid19.org/VaccineAppointments and select the Drive-Through option.
    • FEMA Mobile Vaccination Events in Jackson County (5/8/21-5/30/21) - no appointment required. Read more (dates, times, locations)
    • Veterans who are patients at the White City VA may make an appointment to get the COVID vaccine there. Call 541-826-2111 x4440. 
    • Vaccine Navigation Assistance: For assistance accessing a vaccine, Ashland seniors may call Ashland Senior Services Division at 541-488-5342. Jackson County seniors and people with disabilities who live outside of Ashland may call the Aging and Disability Resource Connection (ADRC) at 541-618-7572.
  • Emotional Support & Suicide Prevention Resources:
  • NEW TAX DATE (as of 3/17/21): Deadline to file is now May 17, 2021 - Read more
  • AARP Tax-Aide in Ashland and Medford is full and has no more available appointments! You can still get assistance online or call AARP Tax-Aide for more information (1-888-227-7669).
  • Community Resources: Up-to-date information on available local services (food, transportation, in-home assistance, social services, legal, financial, etc)
  • Help for Latinx Community for COVID-19 or Almeda Fire Recovery (Ayuda disponible en Español)
    • Unete, 607 W Main St, Medford, 541-840-9669, providing financial assistance and navigation help
    • Northwest Seasonal Workers, 203 N. Oakdale, Medford, 541-773-6811, providing financial assistance and navigation help
  • Senior Phone Buddy: to be matched to another senior "buddy" for check-ins and socializing by phone or video chat during this time of necessary "social distancing," call Ashland Senior Services at 541-488-5342 or email seniorinfo@ashland.or.us.
  • Be SavvyCommunity Volunteer Network has just introduced Be Savvy, a website that provides Southern Oregon older adults with timely information during our COVID-19 world and beyond, including how to use and integrate technology for learning and entertainment, along with pertinent COVID-19 updates, articles of interest, fraud alerts and ways to be involved, connected and healthy. You’ll want to bookmark besavvyso.org, as it will be updated frequently. (12/2/2020)
  • COVID-19 Info & News:
    • CDC COVID-19 Guidance for Older Adults - Read more
    • City of Ashland COVID-19 info & news - Read more
    • City of Ashland COVID-19 response (utility & tax adjustments, business assistance, etc) - Read more
    • Jackson County COVID-19 info & news - Read more
    • Oregon Health Authority COVID-19 info & news - Read more
  • Masks & What You Need to Know! - Read more
  • Shopping:
  • Laundry Services: 
  • Restaurants, Farmers' Markets, other food sources:
  • Tips for staying safe with home repairs - Read more
  • Transportation:
    • Oregon DMV online services - Read more & access services
      • Tips for getting DMV services (10/8/20) - Read more
      • A law enforcement grace period on expired licenses, permits and vehicle registration has been extended to April 30, 2021. If your license, permit and/or vehicle registration expires in this period, you have three months after the expiration date to renew without being cited - Read more
    • AARP Smart Driver course (online only due to pandemic) - refresh your (defensive) driving skills and save on auto insurance - more info and link to register - 25% discount flyer on online course (register by 8/31/21)
    • AARP Smart Driver "SD TEK seminar" via Zoom on 6/15/21, 7pm.
      • ​This interactive 90 min session discusses the latest safety technology in cars. Learn about forward collision warnings, future vehicle safety technologies and more, to help recognize how technologies can enhance your driving safety and extend your safe driving years.
      • Register by calling 541-282-9838 or online
    • AARP Smart Driver Virtual Workshops (free!) - more info and links to register
      • Smart DriverTEK: highlights the importance of and how to use new vehicle safety technologies
      • Using App-Based Ridesharing Services: teaches how to use apps like Uber and Lyft to get a ride safely
      • CarFit: reviews how to get a proper fit in your vehicle
      • We Need to Talk: offers guidance on how to have a conversation with a loved one about limiting or stopping driving  
    • Oregon Friendly Driver Course (free, online) - more info and enrollment link 
      • Help be part of a more equitable and safe transportation system! This free course helps drivers better understand the rights & responsibilities of people using our streets. You will learn information on exisiting laws and the built environment.
    • Call-A-Ride service has resumed (8/25/20)
      • Existing clients or those wanting to sign up for this ride service, call 541-857-7783
    • Ashland Connector service reduced, only operating Monday-Friday 9am-6pm (541-842-2055)
    • Valley Lift services reduced, only operating Monday-Friday 6am-9pm & only for essential trips (541-842-2050)
    • RVTD new service starting April 5, 2021 - UMO pass (stored value & fare capping) - read more
    • Other services still operating:
      • RVTD Translink (Medicaid medical transportation): 541-842-2060
      • Ready Ride (Medicaid medical transportation): 541-479-7920
      • Mobile Care (medical transportation): 541-664-2114
      • AAA Eco Cab: 541-621-2100
      • Crater Lake Taxi: 541-488-1998
      • Five Star Taxi: 541-245-5555
      • Village Taxi: 541-951-0181
      • Lyft: download app for smartphone
      • Uber: download app for smartphone
  • Support if your income has changed due to COVID-19:
    • ACCESS Energy Assistance Program is offering additional energy assistance (as of 4/26/21) - more info
    • AARP Foundation Property Tax Aide helps homeowners find tax credits for which they might be eligible, as a way to offset the high cost of housing (you do not have to be an AARP member to use this free service) - learn more
    • Double Up Food Bucks Oregon (if on SNAP, get up to $10 extra/day for purchasing fruits & veggies at participating farmers markets) - more info (as of 12/4/20 DHS extends end date of program indefinitely as long as farmers' markets willing to continue)
    • City of Ashland Utility Assistance (electric)
      • Info and application for Senior/Disabled Utility Discount and Ashland Low Income Energy Assistance Program (energy assistance during cold winter months) are available here.
      • City of Ashland COVID-19 Utility Account Payment Deferral Program - instructions and application form
    • Oregon Health Plan (OHP) - Read More & Apply
    • Supplemental Nutrition Assistance Program (SNAP) - Read More & Apply
    • Rental rights & assistance:
    • See below for "Internet Access"
  • Internet Access
    • Emergency Broadband Benefit Program - temporary discount on monthly broadband bills for qualifying low-income households - click for more info
    • Ashland Fiber Network - $25/month internet service for low-income Ashland residents. If you are already receiving the senior or disabled utility discount from the City of Ashland, you qualify automatically; just call AFN (541-552-2222) to sign up for the discounted senior internet service. Otherwise, call the Senior Services Division office at 541-488-5342 to learn how to apply.
    • Check with your internet provider to see if they offer a senior discount 
  • Medicare & Social Security
    • SHIBA (Senior Health Insurance Benefits Assistance)
      • SHIBA website
      • call to schedule a phone appointment for one-on-one counseling about your health insurance and Medicare options: 541-488-5342
    • Assistance for Medicare costs (Parts B & D) - click for more info
    • Medford Social Security Office still available to help by phone: 1-866-931-7943 (M-F 9am-4pm) - click for more info
  • Resources for Veterans:
    • ​​Veteran Resource Navigator (online tool to find federal, state and local resources for economic, health, education, housing & food, and other needs) - website or call 800-692-9666
  • Online classes & other social or learning resources (most are free!):
  • Free online video conferencing programs/apps:

For information on our Senior Services Division please visit AshlandSeniorServices.org, call 541.488.5342 or email SeniorInfo@ashland.or.us

For information on Ashland Parks and Recreation, please visit AshlandParksandRec.org, call 541.488.5340 or email ParksInfo@ashland.or.us

For information on the City of Ashland, please visit ashland.or.us

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