Information Technology

90 North Mountain Ave.
90 North Mountain Ave.
Ashland, OR 97520
Phone: (541) 552-2400
Contact: IT Help Desk
Hours: 7 AM - 5:30 PM, Monday through Friday

The Information Technology Department consists of two divisions:

The Information Systems Division (IS) supports the technology needs of the City and all its departments.  IS operates the City data center, supports the network interconnecting all City buildings and mobile units, supports City telephony, develops and implements policies for security and disaster recovery.

Ashland Fiber Network (AFN) operates within the Telecommunications Division and is a community-owned telecommunications utility founded in 1999 by the Ashland community.

AFN manages the enterprise network for the City organization, provides Internet connectivity services to almost 4,500 households, and works with partners to provide telephony, cable television, and other technology services to more than 2,000 additional customers.

Frequently Asked Questions

Any cable modem that supports the DOCSYS 2.0 or higher standard is recommended.

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