The City of Ashland conducts a citizen survey approximately every two years using the using the National Citizen Survey developed by the National Research Center, Inc. and ICMA (International City Manager Association).
Engage Ashland is a community outreach program geared at creating a dialog between residents and the City. Councilors and staff go door to door to selected neighborhoods to encourage residents to take a survey.
In 1995, one of the City Council goals was “to improve communication to and from the City of Ashland and its citizens”. Subsequently, the Mayor appointed an ad hoc Citizen’s Communication Committee to help develop a plan to achieve this goal. The Committee began meeting in late 1995 and its plan was submitted to and adopted by the City Council in late 1996.
Staff developed the City’s first Public Information, Marketing and Communication Plan and it was adopted by the Council in September 1998.
In January 2000 the Council adopted the 2000-2001 Public Information and Communication Plan. It is included in this guide so that employees have a sense of the overall communication efforts of the City. This provides a year to year guide and overall framework for the City’s communication activities.
Team Ashland was designed to give interested residents an opportunity to get to know more about their local government staff, departments and programs; community associations; and current community issues.