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Community Connect software will help build a safer community

Community Connect Ashland Community Connect…Together, building a safer community through prevention, preparedness and response
The City is continually looking for ways to better serve residents and business owners in Ashland. For this reason, the City is rolling out a new program called Community Connect to help protect residents and their property.
Community Connect is a free, secure and easy to use platform that allows citizens to share critical information about their household or business that will aid emergency response personnel when responding to someone in need. The platform is already being used successfully by other fire departments in Southern Oregon.
By providing household or business information that is important for First Responders to be aware of, the City can help ensure residents that the things they care about are protected to the best of the City’s ability. Visit and enter the information that matters most in an emergency situation.  Examples of information that can be entered include:
  • Critical property information
  • Emergency contact information
  • Special needs
  • Information regarding pets 
Data provided to Community Connect is secure and is used only for the purpose of better serving citizens of Ashland during emergency situations. Personal information is never used for any other purpose. All logins are password protected with bank level encryption and security.
Sign up today at It is easy and takes minutes to do! If you have questions about Community Connect, call 541.482.2770.
Please note: The Community Connect software is separate from the City’s Citizen Alert system that notifies citizens of an emergency. For emergency alerts and preparedness visit

If your Ashland address is outside of City limits, please sign up for Community Connect with Jackson County Fire District No. 5 -

 “We are better together!”

Ashland Fire and Rescue badgeCONTACT: 
Mark Shay, Fire Marshal
City of Ashland
Released February 12, 2024 

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