Ashland, OR – The City of Ashland offers deferred payment programs or a delay in disconnects due to non-payment for those experiencing difficulty in paying their City utility bill. This reminder is especially timely as there are many in our community who work for the federal government that may be experiencing difficulty paying their bills. “We want to get this information out to our residents in general, but specifically to those financially affected by the federal government shutdown, who may be wondering how they are going to make ends meet,” stated Kelly Madding, Ashland’s City Administrator.
The Conservation department within the city also has information available to help with tips regarding conservation or ways to keep costs down. In addition, the City offers low income assistance programs that help with utility bills. Each year, the City of Ashland sets aside money for the Ashland Low-Income Energy Assistance Program (ALIEAP) to assist low-income Ashland residents with electric bills during the winter months. Application are accepted through January 31, 2019.
Ashland utility customers whose income is at or below 65 percent of Oregon's median income can receive a maximum credit of $300 on their electric utility bill. Credits of 50% for senior and disabled persons may be given for up to six months, and credits of 50% for others may be given for up to three months. The City offers a year-round discount on Ashland utility bills for income-qualified persons age 65 or older, or qualified disabled persons age 60 or older.
There is an emergency heat program that serves residents of any age, once a year, who have received a disconnect notice on their utility bill. Assistance may be offered depending on available funding, and income level.
For more information about this, or other utility assistance programs please visit the Utility Billing office at 20 East Main Street, email Customer Service at firstname.lastname@example.org, or call (541) 488-6004 to speak with a representative.