Thank you for your patience and thoughtful suggestions over the last few months. In response to your suggestion we have added a new tool! We have created a short how-to video that will help guide you through setting up an online profile for your utility account. This video will escort you through the process of registration, activating autopay, and provide direction for general navigation through the Citizen Self Service website. You can view the video below.
If you have any questions or concerns regarding this video please contact Utility Billing at (541) 488-6004, or by email at utilitybilling@ashland.or.us.
Please click below for an informative tutorial on the Customer Central Website
Online City Services
UTILITIES-Connect/Disconnect, Pay your bill & more
