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City of Ashland, Oregon / Administrative Services / City News

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New Customer Central Tutorial Video

City of Ashland Utility customers,

Thank you for your patience and thoughtful suggestions over the last few months. In response to your suggestion we have added a new tool! We have created a short how-to video that will help guide you through setting up an online profile for your utility account. This video will escort you through the process of registration, activating autopay, and provide direction for general navigation through the Citizen Self Service website. You can view the video below.
If you have any questions or concerns regarding this video please contact Utility Billing at (541) 488-6004, or by email at

Please click below for an informative tutorial on the Customer Central Website

Online City Services

Customer Central Online Payment Center
Connect to
Ashland Fiber Network
Request Conservation
Proposals, Bids
& Notifications
Request Building
Building Permit
Apply for Other
Permits & Licenses
Register for
Recreation Programs

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