90 N Mountain Ave
Ashland, Oregon 97520
Phone: (541) 488-5357
Fax: (541) 552-2436
Contact: Tom McBartlett, Interim Director of Electric
Hours: 7:00am - 3:30pm, Monday - Friday

Electrical Linemen

Ashland Municipal Electric Utility

90 N Mountain Ave
Ashland, OR 97520

Report an electrical outage: 541-488-5357 

Report Street Lights for maintenance: 541-488-5357
  (If possible please obtain pole number or address)

  • Most power poles starts with either a "P" or "S"
  •  the nearest street address, or cross streets 

Contact Utility Billing: 541-488-6004

     Start and Stop New Service  
     Change of Address or Information 
     Questions about Billing
     Pay Your Utility Bill
     Average Utility Usage

General Electric Department Information - (541) 488-5357

New Service, New Construction - General Foreman - (541) 552-2389

On May 1, 2018 the City Council approved a rate increase for Electric Services effective July 1, 2018 based upon a Rate Design that was recently completed through a Cost of Service and Financial Study (COS, approved 2016). 

The approved Rate Design (2017) recommended a rate increase per customer class based on the cost to serve that unique customer class. The system average increase will be 6.04% and varies by the actual cost to serve the individual customer class. This rate increase provides funding for increased BPA costs, (Power and Transmission) Operations, (Personnel Services, Materials and Services) and current budgeted capital projects anticipated in the approved Electric System 10-Year Planning Study.
The last electric rate increase was two years ago in July 2015.  This rate increase will raise the typical residential customerís electric service charges by approximately $3.74 per month.
The City of Ashland has a variety of efficiency programs that may help customers lower their monthly consumption and therefore costs. For programs, and water and energy saving tips, please visit our website at www.ashland.or.us/conserve.
For questions on how this increase may impact your utility bill, please contact the Customer Service Division(Utilities) at 20 East Main St, or call (541) 488-6004. You may also review all utility rates at www.ashland.or.us/rates.
We value you as a customer and appreciate the opportunity to serve you.


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©2018 City of Ashland, OR | Site by Project A




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