90 N Mountain Ave
Ashland, Oregon 97520
Phone: (541) 488-5357
Fax: (541) 552-2436
Contact: Tom McBartlett, Director of Electric Utilities
Hours: By Phone & Email: Monday through Friday 7 AM to 3:30 PM

 To request account information, connect/disconnect service, and pay your bill, please contact Utility Billing at
541-488-6004 or via email at utilitybilling@ashland.or.us
Electrical Linemen


Ashland Municipal Electric Utility 

General Electric Department Information - (541) 488-5357
                  90 N Mountain Ave,   Ashland, OR 97520
                  541-488-5357     electric@ashland.or.us

 To Report an electrical outage541-488-5357                                                            

       To Report Street Lights for maintenance --541.488.5357
        or email: electric@ashland.or.us 

 New Construction and/or Service
  Contact our General Foreman (541) 552-2389 to discuss
             new construction or changes to existing structures.

Contact Utility Billing Department (541) 488-6004 to:          
           *  set up a service account   *  cancel a service account
           *  pay your utility bill            *  questions regarding your account

           *  change of information      *  low income assistance program  
           *  senior discounts                 *  average utility usage
Electric Department 10 Year Planning Study

 Utility Rates
   The utility rates are approved by the City Council. 
    As of July 1, 2021 the Council approved a rate increase based on a cost
    of service study/ city master plan and adjustments for inflation.
Our current electric
rates may be reviewed at www.ashland.or.us/rates

How to Read Your Solar Meter 

Efficiency Programs 
The City of Ashland also has a variety of efficiency programs that may help 
customers lower their monthly consumption and their costs. 
A complete list of programs, as well as water and energy saving tips, are 
available online at: https://ashlandor.org/climate-energy/find-resources/

Conservation Division 

Our Conservation Division of the Electric Utility offers a wide variety of information for both
Residential and Commercial homeowners. They may provide energy and water conservation expertise, 
programs and guidance to Ashland Residents, as well as offering assistance and connections to 
resources for air quality and recycling programs and activities. 
Click on the name to go directly to the web page or call 541 488-5306.

Banner Permits
Apply for other permits and licenses

Banner Specification

Extra Help contact: 541-488-5357

We look forward to the opportunity to serve you!



Online City Services

Pay your bill & more 
Connect to
Ashland Fiber Network
Request Conservation
Proposals, Bids
& Notifications
Request Building
Building Permit
Apply for Other
Permits & Licenses
Register for
Recreation Programs




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