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City of Ashland Electric Utility Recognized for Reliable Electric Service to the Community

The City of Ashland’s Electric Utility has received national recognition for achieving exceptional electric reliability in 2018. The recognition comes from the American Public Power Association (, a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. 

The Association helps members track power outage and restoration data through its subscription-based eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.
“This recognition demonstrates public power’s exceptional reliability,” said the Association’s Senior Vice President of Engineering Services Michael Hyland.

Community-owned electric utilities have a strong track record of reliability, said Hyland. Nationwide, the average public power customer has their lights out for less than half the time, compared to other types of utilities.

“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that the lights stay on for all our customers,” said Tom McBartlett, Director of the City of Ashland, Electric Utility.

Some of the performance metrics for the past year are listed below:
SAIFI—system average interruption frequency index
     Regional average-.7024 interruptions per customer, City of Ashland--.147 interruptions per customer
SAIDI—system average interruption duration index
     Regional average—1.41.59 minutes, City of Ashland 18.908 minutes
CAIDI—customer average interruption duration index
     regional average—181.11 minutes, City of Ashland---128.40 minutes
For more information on City of Ashland’s Electric Utility and its commitment to reliability, visit 
Ashland Electric Department

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