The City Utility Payment Kiosk located at the Ashland Civic Center at 1175 E Main St, next to the City of Ashland Police Department. The City Utility Payment Kiosk is available 24 hours per day, seven (7) days a week. To make a payment at the kiosk, customers will need their account number and customer number, both found on City Utility billing statements. The kiosk accepts cash, check or credit card and payments are processed immediately. (Please Note: For cash payments, change is not available)
The white payment drop box on the Plaza in downtown Ashland (drop box is adjacent to the mailbox on the Plaza)
Pay by phone at 541.488.6004. You will need your account number and customer number, both found on City Utility billing statements--- Press option one (1)
Mail your payment to 20 E Main St, Ashland, OR 97520
For information on Utility Assistance Programs, including ways to help others, please visit ashland.or.us/UtilityAssistance. Applications for ALIEAP are available online and (Ashland Low Income Energy Assistance Program) will be accepted through January 31, 2024.
More information on all City facilities at ashland.or.us. We are better together!