Service Line Protection Available for City of Ashland Homeowners
We are pleased to announce a new program to further enhance our city services to residents. We have entered into a new agreement with Service Line Warranties of America (SLWA), a HomeServe Company, a leading provider of home repair solutions, to provide optional repair service plans to our residental homeowners.
The service plans offered to City of Ashland homeowners through SLWA are affordable solutions to protect them from the cost and inconvenience of home repair emergencies, including water service line leaks on their property. As you may know, many of our residents become frustrated when they discover a broken water or sewer pipe and then learn that the repair is their responsibility.
Homeowners are often unaware these types of repairs are not covered by basic homeowner’s insurance policies or by us. The City of Ashland recognized that one way we could address this problem is to back an optional service program that would protect our homeowners from the cost and inconvenience of this type of repair.
The City of Ashlandand SLWA have worked together to tailor the program to meet the needs of Ashland residents. The marketing, customer service, and repairs using local, licensed, and approved contractors will be managed entirely by SLWA at no cost to the City of Ashland.
Ashland homeowners can learn more about these optional plans and SLWA by visiting www.slwofa.comor calling toll-free 1-866-922-9006.
**Below shows the typical owner responsibility for an Ashland resident's water lines. For sewer lines, the owner responsibility is from the home to where the line connects to the City main, often this means your line runs under the City street.