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Learn about the City's plan to construct and move the water treatment plant - Clean drinking water is an essential right

Emergency Preparedness

Phone: 541.552.2299
Contact: Kelly Burns - Emergency Management Coordinator
Email:

Let us help you Better Prepare for an EMERGENCY
GET READY ROGUE - Emergency Preparedness and Response
"We are better together!"

Our very own Kelly Burns, Emergency Management Coordinator, presented at Rogue Valley Metaphysical Library on March 5, 2024, to offer, “Perspectives from a lifelong first-responder.” Check it out!

We also offer Community Connect... A platform where you can share critical information about your household or business with First Responders. Visit communityconnect.io/info/or-ashland and enter the information that matters most in an emergency situation. Examples of information that can be entered include:

Note: Community Connect is NOT Citizen Alert, which alerts citizens when there is an emergency. See the ALERTS button above and sign up today!

If your Ashland address is outside of City limits, please sign up for Community Connect with Jackson County Fire District No. 5 - communityconnect.io/info/or-jackson5.

Critical property information
Emergency contact information
Special needs
Information regarding pets

Frequently Asked Questions

1. I have an Ashland address, but live outside of the City limits. Do I sign up for City Alerts or County Alerts?

If you live outside of the city boundaries, please sign up for the Jackson County Alerts system.

Those who live outside the Ashland City limits are welcome to sign up for City of Ashland Alerts, but not in place of Jackson County Citizen Alerts.

Not sure about city boundaries? View the interactive Evacuation Zone Map.

2. I understand there is a new alert system for the City of Ashland called Citizen Alert. Why should I create an account with Citizen Alert if I’m already signed up to receive text alerts through Nixle, the original City of Ashland alert system?

Nixle was convenient and the system allowed more than 19K citizens within the 97520 zip code to sign up for emergency alerts! The new Citizen Alert system will allow you to enter your specific address information. What does this mean for you? It means that you will receive targeted messages for your area. Messages like power outages, or police actions that only affect a certain area, or a target area for evacuation--- Know your evacuation zone!

Being Better Prepared means everyone should sign up for a personal Citizen Alert account. It is important to remember that all members of your household should register for alerts, so everyone is receiving the same alert to know what is happening.

Sign up today by visiting ashland.or.us/Alerts. You’ll be glad you did.

3. How do I view the 2021 Evacuation Time Estimated Study?

A study with KLD Engineering, P.C., was underway well before the 2020 Almeda Fire to analyze estimated evacuation times. The study results were used to update the City’s evacuation map using a zone-based approach and to educate the public.