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City of Ashland, Oregon / Finance / Customer Services (Utility Billing) / City News

Customer Services (Utility Billing) News (View All)

Utility Billing Office Closed to Walk Ins Starting 8/9
Posted: Wednesday, August 04, 2021

Due to limited staffing levels, our Utility Billing office at 20 E. Main Street will be closed Monday, August 9 until further notice to walk in appointments.

Utility Billing staff will still be available to assist residents by phone at (541) 488-6004 and via email at There are also payment drop boxes are located at the Plaza, Ashland Police Department parking lot, SOU Stevenson Union, and the Albertsonís grocery store.

The Community Development building (including Public Works) will also be closed to the public starting Wednesday, August 18 until further notice. This is due to increasing COVID-19 cases in the region. 
Thank you for being patient with us at this time. 

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