Jackson County will enter the Moderate Risk category COVID-19 on June 18. Visit the Governor's website for information on what is allowed during this time. Get general updates, vaccine information, and resources related to the Coronavirus (COVID-19) pandemic here.
 

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City of Ashland, Oregon / Finance / Customer Services (Utility Billing) / City News

Customer Services (Utility Billing) News (View All)

Utility Rate Increase Starting July 1, 2021
Posted: Tuesday, June 08, 2021

The City Council has approved rate increases for Electric, Stormwater, and Transportation (Street User fee) effective July 1, 2021, based upon:
  • Cost of service studies and corresponding rate recommendations
  • City of Ashland master plan recommendations
  • Adjustments for necessary infrastructure improvements to comply with state and federal regulations
Rate increases are based upon general consumer indices with the intent to set rates at a level which accurately reflects the costs of providing utility service to each unique rate class. All other utilities are being held without any rate increase. 
 
EXAMPLE:
The impact of the proposed increase on a residential utility account using 750 kWh per month would be:
 
  FY 2020-21 FY 2021-22 Difference
Electric Residential $73.70 $76.88 $3.18
Stormwater Residential $4.99 $5.43 $0.44
Street User Residential $9.37 $9.56 $0.19
Total $88.06 $91.87 $3.81
 
 
The City of Ashland has a variety of efficiency programs that may help customers lower their monthly consumption and their costs. A complete list of programs, as well as water and energy saving tips, are available online at www.ashland.or.us/conserve, or by contacting the Conservation Division staff at (541) 488-5306 or by email: conserve@ashland.or.us.
 
The City also offers several programs to assist customers who are having difficulty paying their utility bills. Please contact the Customer Service Division at (541) 488-6004 or by email: utilitybilling@ashland.or.us for more information about these programs. We value you as a customer and appreciate the opportunity to serve you.

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