Even before the
Governor’s recent order to wear masks in indoor public spaces and outdoor public spaces where physical distancing cannot be maintained, you probably saw Ashland Fire & Rescue and Ashland Police Department donning masks during many 911 calls for service. Though Police and Fire responders are in masks nearly all the time in public, there are instances when masks can be a liability to safety. Responders might remove the mask if it interferes with emergency communication or ability to breathe during strenuous situations like fighting a wildfire. The safety of the public and responders are our highest priority, even if it means taking the mask off.
Medical responses that are tagged as possible COVID-19 cases are handled with the greatest care and level of protection. This includes mask, full face shield, and a gown. Since 911 dispatchers can’t see you and get relatively little information, don’t be surprised to see paramedics in full protective gear should you call with any symptom that can be related to COVID-19. Due to the regular number of calls requiring high levels of protective gear, Ashland Fire & Rescue developed an ultraviolet light sanitizing system to safely reuse medically necessary N95 masks and face shields that get daily use.