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Utility Assistance Programs

The City of Ashland offers a variety of assistance programs for citizens who may have difficulty paying their utility bill.
Ashland Low Income Energy Assistance Program (ALIEAP) Accepting application until January 31, 2019.
Each year, the City of Ashland sets aside money for the Ashland Low-Income Energy Assistance Program (ALIEAP) to assist low-income Ashland residents with electric bills during the cold winter months. Ashland utility customers whose income is at or below 65 percent of Oregon's median income can receive a maximum credit of $300 on their electric utility bill. Credits of 50% for senior and disabled persons may be given for up to six months, and credits of 50% for others may be given for up to three months. Applications are accepted beginning in October for assistance in the winter months and are not accepted after the first business day in February. Priority for the available funds from the program will be given first to seniors, then to disabled persons and then to others.
Please help the City of Ashland help others in our community. If you know of residents who might qualify for low-income energy assistance, please encourage them to call 552-2038 to request an application packet.

Senior Utility Discount
The City of Ashland offers a year-round discount on Ashland utility bills for income-qualified persons age 65 or older, or qualified disabled persons age 60 or older.
Emergency HEAT Assistance
This program serves residents of any age, once a year, who have received a disconnect notice on their utility bill. Assistance may be offered depending on available funding, and income level.

For more information about this, or other utility assistance programs please visit the Utility Billing office at 20 East Main Street, email Customer Service at, or call (541) 488-6004 to speak with a representative.


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