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(Needs new job description.)
PURPOSE OF POSITION:
Perform a variety of secretarial and clerical tasks in support of department activities such as answering telephones, responding to inquiries from the public, composing and typing documents, scheduling appointments, calculating and collecting fees and distributing incoming mail.
ESSENTIAL JOB FUNCTIONS:
Answer the telephone, determine nature of call, route to appropriate person or department or take messages as necessary. Greet visitors to the Department in professional, business-like manner, referring to other persons as appropriate.
Respond to general questions, concerns and complaints received from the public both in person and over the telephone which relate to department functions. Schedule appointments, inspections, pre-application conferences, etc., and notify appropriate personnel of actions.
Type a variety of documents, e.g. minutes, lists, letters, forms, memos, reports, statistical information, etc., from rough drafts and verbal instruction. Research and compile information, as necessary. Compose routine correspondence and reports pertaining to Department.
Receive building permit applications, calculate fees and/or check calculations made by others. Prepare routing paperwork and permit cards and issue building permits. Collect and receipt for money received from the public.
Perform a variety of clerical tasks in support of department including: enter information to computer; maintain a variety of hard copy and computer files and records; prepare information packets, sort and distribute incoming mail; photocopy documents; send facsimile transmissions; prepare outgoing mail; etc.
Maintain adequate levels of office supplies. Re-order or pick up from vendors or other City departments as necessary. Track purchase orders and expenses for budgetary purposes. May attend and take minutes of commissions/committees related to department activities.
JOB QUALIFICATION REQUIREMENTS:
Mandatory Requirements: High school education or equivalent plus knowledge of office practices, procedures and office equipment operation, including computers and word processing software. Competency in arithmetic, spelling, English and grammar.
Special Requirements/Licenses: Possession of valid Oregon driver’s license (or ability to obtain) and acceptable driving record.
Desirable Qualifications: Post high school training in secretarial courses. Previous work experience that provides familiarity with departmental terms and procedures.
SUPERVISORY RESPONSIBILITIES:
Supervision is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel on department policies and practices.
SUPERVISION RECEIVED:
Receives direction from assigned supervisor(s) within the department.
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