Jackson County is in the High Risk category for COVID-19 as of February 26. Visit the Governor's website for information on what is allowed during this time. Get general updates, vaccine information, and resources related to the Coronavirus (COVID-19) pandemic here.

COVID-19 Senior Resources

Senior resources for COVID-19 are below.
To find resources for Almeda Fire, go to RogueValleyRebuilds.org.

  • COVID vaccine:
    • Current Jackson County vaccine informationhttps://jacksoncountyor.org/hhs/COVID-19/COVID-19-News/covid-19-vaccine
    • Community COVID-19 Vaccination Clinic: In Medford, sponsored by Asante, Providence, and Jackson County. To schedule, call 541-789-2813 and choose option 2. Expect a long wait to get through due to high call volume. (Now full through April 30 or later.) Asante and Providence patients may schedule online via their MyChart account. 
    • Jackson County Public Health clinic at Jackson County Expo: this ongoing clinic is separate from Community COVID-19 Vaccination Clinic (above) and offering vaccination to eligible groups by appointment - schedule through Jackson County Public Health (online or by calling 541-774-8209) - read more
    • Veterans who are patients at the White City VA may make an appointment to get the COVID vaccine there. Call 541-826-2111 x4440. Expect a long wait to get through due to high call volume.
    • Vaccine Interest list for Ashland residents 65+Register at ashland.or.us/senior. (People without internet access may call 541-488-5342.)  Staff will match seniors to vaccine openings in the community as they become available.  There is a lengthy waiting list at this time.
    • Vaccine Interest list non-Ashland residents: Jackson County seniors and people with disabilities who live outside of Ashland should call the Aging and Disability Resource Connection (ADRC) at 541-618-7572 to get on their list instead.
  • Emotional Support & Suicide Prevention Resources:
    • Disaster Distress Helpline for emotional help to cope with a disaster: 1-800-985-5990 or TTY 1-800-846-8517 or text TalkWithUs to 66746 
    • The Friendship Line (24-hour toll-free crisis & warmline for older and disabled adults and their caregivers): 1-800-971-0016
    • Safe & Strong Helpline (emotional support & resource referral): 1-800-923-4357
    • Senior Loneliness Line: 503-200-1633 or 1-800-282-7035 
    • AARP Friendly Voice: (request calls from trained AARP volunteers): 1-888-281-0145
    • Oregon Senior Peer Outreach is offering "Holiday Connection Calls" for isolated older adults (age 55+) - sign up by calling 1-833-736-4676 or completing online form.
    • WinterSpring free 8-week support group (11/24/20-1/12/21): "Seasons of Grief - Getting Through the Holidays" - more info
    • See more
  • NEW TAX DATE (as of 3/17/21): Deadline to file is now May 17, 2021 - Read more
  • AARP Tax-Aide is now offering appointments at East Baptist Church (675 N Keene Dr, Medford) from April 16 though May 28, 2021, Weds and Fris 9am-12pm. Call for an appointment: 541-951-1548more info
    • FYI: Tax filing deadline is May 17 but Tax-Aide is offering these appointments through May 28 for extra capacity. Those who do not owe taxes will not be penalized for filing late.
  • AARP Tax-Aide in Ashland is full and has no more available appointments! See above for current in-person assistance options. You can still get assistance online or call AARP Tax-Aide for more information (1-888-227-7669).
  • Community Resources: Up-to-date information on available local services (food, transportation, in-home assistance, social services, legal, financial, etc)
  • Help for Latinx Community for COVID-19 or Almeda Fire Recovery (Ayuda disponible en Español)
    • Unete, 607 W Main St, Medford, 541-840-9669, providing financial assistance and navigation help
    • Northwest Seasonal Workers, 203 N. Oakdale, Medford, 541-773-6811, providing financial assistance and navigation help
  • Senior Phone Buddy: to be matched to another senior "buddy" for check-ins and socializing by phone or video chat during this time of necessary "social distancing," call Ashland Senior Services at 541-488-5342 or email seniorinfo@ashland.or.us.
  • Be Savvy: Community Volunteer Network has just introduced Be Savvy, a website that provides Southern Oregon older adults with timely information during our COVID-19 world and beyond, including how to use and integrate technology for learning and entertainment, along with pertinent COVID-19 updates, articles of interest, fraud alerts and ways to be involved, connected and healthy. You’ll want to bookmark besavvyso.org, as it will be updated frequently. (12/2/2020)
  • COVID-19 Info & News:
    • CDC COVID-19 Guidance for Older Adults - Read more
    • City of Ashland COVID-19 info & news - Read more
    • City of Ashland COVID-19 response (utility & tax adjustments, business assistance, etc) - Read more
    • Jackson County COVID-19 info & news - Read more
    • Oregon Health Authority COVID-19 info & news - Read more
  • Masks & What You Need to Know! - Read more
  • Shopping:
  • Laundry Services: 
  • Restaurants, Farmers' Markets, other food sources:
  • Tips for staying safe with home repairs - Read more
  • Transportation:
    • Oregon DMV online services - Read more & access services
      • Tips for getting DMV services (10/8/20) - Read more
      • A law enforcement grace period on expired licenses, permits and vehicle registration has been extended to April 30, 2021. If your license, permit and/or vehicle registration expires in this period, you have three months after the expiration date to renew without being cited - Read more
    • AARP Smart Driver course (online only due to pandemic) - refresh your (defensive) driving skills and save on auto insurance - more info and link to register
    • AARP Smart Driver Virtual Workshops (free!) - more info and links to register
      • Smart DriverTEK: highlights the importance of and how to use new vehicle safety technologies
      • Using App-Based Ridesharing Services: teaches how to use apps like Uber and Lyft to get a ride safely
      • CarFit: reviews how to get a proper fit in your vehicle
      • We Need to Talk: offers guidance on how to have a conversation with a loved one about limiting or stopping driving  
    • Oregon Friendly Driver Course (free, online) - more info and enrollment link 
      • Help be part of a more equitable and safe transportation system! This free course helps drivers better understand the rights & responsibilities of people using our streets. You will learn information on exisiting laws and the built environment.
    • Call-A-Ride service has resumed (8/25/20)
      • Existing clients or those wanting to sign up for this ride service, call 541-857-7783
    • Ashland Connector service reduced, only operating Monday-Friday 9am-6pm (541-842-2055)
    • Valley Lift services reduced, only operating Monday-Friday 6am-9pm & only for essential trips (541-842-2050)
    • RVTD new service starting April 5, 2021 - UMO pass (stored value & fare capping) - read more
    • Other services still operating:
      • RVTD Translink (Medicaid medical transportation): 541-842-2060
      • Ready Ride (Medicaid medical transportation): 541-479-7920
      • Mobile Care (medical transportation): 541-664-2114
      • AAA Eco Cab: 541-621-2100
      • Crater Lake Taxi: 541-488-1998
      • Five Star Taxi: 541-245-5555
      • Village Taxi: 541-951-0181
      • Lyft: download app for smartphone
      • Uber: download app for smartphone
  • Support if your income has changed due to COVID-19:
  • Medicare & Social Security
    • SHIBA (Senior Health Insurance Benefits Assistance)
      • SHIBA website
      • call to schedule a phone appointment for one-on-one counseling about your health insurance and Medicare options: 541-488-5342
    • Assistance for Medicare costs (Parts B & D) - click for more info
    • Medford Social Security Office still available to help by phone: 1-866-931-7943 (M-F 9am-4pm) - click for more info
  • Resources for Veterans:
    • ​​Veteran Resource Navigator (online tool to find federal, state and local resources for economic, health, education, housing & food, and other needs) - website or call 800-692-9666
  • Online classes & other social or learning resources (most are free!):
  • Free online video conferencing programs/apps:

For information on our Senior Services Division please visit AshlandSeniorServices.org, call 541.488.5342 or email SeniorInfo@ashland.or.us

For information on Ashland Parks and Recreation, please visit AshlandParksandRec.org, call 541.488.5340 or email ParksInfo@ashland.or.us

For information on the City of Ashland, please visit ashland.or.us

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