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Citizen Survey

Every two years, the City conducts a citizen survey using the National Citizen Survey developed by the National Research Center, Inc.  A random scientific sample of 1,500 households in Ashland were selected to receive and return their surveys by mail.  Their confidential responses will be weighted and analyzed and represent a scientific statistical analysis of the Ashland community.
Households that were not selected can complete the same survey online.  The link to the online survey is available at
Results of the survey will be presented to the City Council in late January or early February.  To read results of previous surveys see
Frequently Asked Questions
Should everyone in the house take the survey together or should we each take it?
The survey can be taken individually by each adult member (age 18+) of the household or completed as a group speaking with one voice.
Can you track my responses?
No.  Responses are kept by the independent firm, the National Research Center, Inc. and no identifying information is captured.
If I start the survey, do I have to complete it during the same session or can I finish it later?
The survey should take about 11 minutes or less to complete.  As you progress through the survey, your responses will be saved on your computer in a “cookie” (provided you have cookies enabled).  You can leave and come back to the survey to finish it later.  If more than one member of your houseful intends to complete the survey from the same computer, we recommend you complete and submit one response before the next person starts their survey. 

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