The City of Ashland has recently been informed that several customers have been contacted by people claiming to be Ashland Municipal Electric Utility. They are demanding that customers obtain Green Dot prepaid cards and pay their bill over the phone in order to avoid having their electricity shut off. These individuals are not representatives of the City and are part of an ongoing nationwide scam.
If you receive a call from somebody representing the City of Ashland in this manner, do not make any payment. Call the Ashland Police department immediately at 541-482-5211 or call the Customer Service Division at 541-488-6004 during normal work hours for account status. Customers can also come to 20 East Main Street during normal business hours to receive information about their account status.
For tips on how to protect your privacy and prevent utility fraud, visit http://www.ftc.gov/